FlyerTalk Forums - View Single Post - Agents having issues processing suite upgrades?
Old Oct 25, 2022 | 2:14 pm
  #15  
Matt4200
10 Countries Visited
All eyes on you!
5 Years on Site
 
Join Date: Sep 2019
Location: Los Angeles
Programs: Hyatt Globalist, Hilton Diamond
Posts: 5,905
Originally Posted by crazyhorse
Question about applying a TSU - Does the room type change on the reservation? My current reservation at the PH Tokyo is still showing the base Twin Room but my activity shows 1 Night/Upgrade Redeemed with the property name and my awards tab shows that the number of TSUs has decreased by 1.

Is this normal to still show the original room in the reservation?
If it’s an award stay yes.
Matt4200 is online now