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Thread: Agents having issues processing suite upgrades?
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Old Oct 25, 2022 | 2:10 pm
  #14  
crazyhorse
All eyes on you!
15 Years on Site
 
Join Date: Mar 2007
Location: MSP
Programs: Marriott Lifetime Titanium, UA Silver, Hertz 5*
Posts: 922
Question about applying a TSU - Does the room type change on the reservation? My current reservation at the PH Tokyo is still showing the base Twin Room but my activity shows 1 Night/Upgrade Redeemed with the property name and my awards tab shows that the number of TSUs has decreased by 1.

Is this normal to still show the original room in the reservation?
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