Originally Posted by
sameruval
I've booked a couple of hotels for my trip next year using Expedia (mainly in Kyoto)- I was wondering if there was any issues I could run into using Expedia? I've seen people hinting at problems with using Western OTAs in Japan to book hotels.
I think it is unfair to lump all western ota's into one group. There are clearly more reputable ones like expedia. Having said that, I have never had an issue in over 15 years of booking using western ota's for travel in Japan, and I'm sure others have even more experience than I.