FlyerTalk Forums - View Single Post - JAL canceled our flight and is refusing to put us on alternative
Old Oct 24, 2022 | 3:47 pm
  #40  
eltoddo22
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10 Years on Site
 
Join Date: Jan 2016
Location: Honolulu, HI / Seattle, WA
Programs: AA,EXP, Alaska MVP 100k, IHG Diamond, Hyatt Globalist
Posts: 307
Originally Posted by bocastephen
Congratulations on finding a solution that you’re happy with! What made this Amex agent different when you say “regular”?
By regular... I just meant the initial agent that you get when calling up Amex Travel line. No supervisor needed. No JAL needed. They were able to handle rebooking all alone using SABRE.

Thanks for all the suggestions and research on fare availability. I really appreciate all the support from community here at Flyertalk. 😀

Last edited by eltoddo22; Oct 24, 2022 at 5:51 pm
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