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Thread: Reservation system ended up with more issues after the update
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Old Oct 23, 2022 | 8:35 pm
  #8  
PNW flyer
 
Join Date: Oct 2022
Posts: 4
Family Pool kind of working, not as expected.
Originally Posted by oneworld_wanderer
apparently the issue of family points pooling is not resolved within few hours, it is still a problem for me.
Still not working as I expected: I have 60K points (my account), and pool has 80k total points. Online won't let me purchase flights for 80K, but I am able to purchase for 60K (amount in my account). I went ahead and purchased flights for 60K and then the system pulled points from the pool oldest to newest and now I have 14K (my account) and 20K total in the pool.

From what I can tell: Online system pulled (pun intended) pool points up to the amount I have in my account. Can only spend up to the amount in your account, but spends the points in the pool in order of first in first out.

EXPECTATION: I was expecting all pooled points to be available and allow me to purchase flights with the pool total of 80K. But wouldn't let me do that.
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