My wife and I have stayed here twice and are looking at booking a third stay in December. Does anyone understand the details of their cancelation policy when booked on points? It used to be refundable up until a certain date, but now the terms say non-refundable. I know there was conveersation upthread on this but still not very clear. I've reached out to the property as well.
Cancellation Policy
Canceling your reservation or failing to show will result in a charge for the entire stay per room to your credit card or other guaranteed payment method. Taxes may apply. Failing to call or show before check-out time after the first night of a reservation will result in cancellation of the remainder of your reservation. Points + Cash bookings are charged immediately in USD, and cancellations are refunded in points only.
Other Charges
The following fees will be added to your bill only if they apply to your stay
Early Departure Fee: 10000.00 USD