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Thread: JAL canceled our flight and is refusing to put us on alternative
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Old Oct 23, 2022 | 4:46 pm
  #36  
MattEvan
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Join Date: Jun 2012
Location: Brooklyn, NY
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The Chairman email is the CEO’s office. One gentleman holds both titles at Amex (bad governance!).

I would only hold them to timely responses during ET business hours.
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