Originally Posted by
dval44
Hi, does anyone know if the "free 24 hour cancel" window applies here? I am U.S. based and the flight I booked was NRT-LAX.
After I made the booking, I had misgivings about the $450 taxes, and I also realized that the schedule is going back to the old config for November. (So there should be a seat on NRT-LAX for Nov 21st if anyone wants it!).
Anyways, I called them up about 2 hours after booking and asked to cancel. The guy told me there would be a $100 fee - $50 to refund miles and $50 for something else I couldn't quite make out. I tried to ask about the "24 hour window" and he said no. Assuming he is right but maybe there is a small possibility he is not and the system will spit out something more favorable for me.
I'll update here on what gets reimbursed to my cc, but curious if anyone knows. Thanks.
Two quick data points for everyone:
1.) The full charge landed back on my card about a week after booking despite the agent on the phone telling me it would be less $100. I did not ask or press for the full refund, so the system or the back office folks must process it correctly.
2.) This morning I was checking ANA awards and there is quite a bit of availability right now. There is HND-LAX just about every single day in business for the next few weeks, and I just booked the new F class for November on that route. Didn't check any other routes, but there seemed to be significantly more awards.
