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Old Oct 23, 2022 | 3:17 am
  #74  
worldclubber
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Originally Posted by Schultzois
Nice agents have worked around this for me particularly when there has been a schedule change or cancellation, but I do think it falls outside fair trade to treat a customer who has already bought a flexible ticket differently (and worse than) a new buyer of the same type of ticket just because they’ve already got your money…
What bothers me is that things depend so much on the agent and one gets different information all the time.
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