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Old Oct 22, 2022 | 12:20 pm
  #20  
iahphx
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It's interesting that you can change ANYTHING in your profile -- including your gender -- but you can't change your (incorrect) birthdate, because that's grayed out. Does anyone know if it's always been that way? Seems pretty bizarre. Hopefully, there's some program Frontier can run that sincs the correct birthdays they have in THEIR system (the one rez agents see) with the incorrect birthdays that are in the online profiles (which, oddly, are the ones used in precheck).

Hoping this gets fixed before my next flight, which is still more than a week away. I'd be happy to talk to someone at Frontier to try to speed this fix along -- or at least make sure they're aware of the problem and learn they're working on it -- but I have no idea who I could talk to. It's not like I can make a phone call or start a chat and reach an empowered employee.
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