FlyerTalk Forums - View Single Post - The Big UPGRADE Thread – all you need to know about AY upgrades
Old Oct 21, 2022, 6:00 pm
  #2552  
work2fly
 
Join Date: Oct 2002
Location: SFO
Programs: AY Plat, LH FTL
Posts: 7,391
Originally Posted by Ed Size
It is ridiculous that you can upgrade with cash but not with points/vouchers. Thats the way to keep your customers loyal.
AY may sell the cash upgrades but they should keep the waitlist open and continue to clear miles and vouchers upgrades into available seats until departure. All J seats should be filled.
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