FlyerTalk Forums - View Single Post - e-Credits bug incorrectly reducing MQD earning (Consolidated)
Old Oct 19, 2022 | 8:11 pm
  #1  
MSPadjacent
 
Join Date: Jun 2019
Location: MSP
Programs: Delta GM, Hilton Gold, National EE, Hertz doesitmatter
Posts: 2
e-Credits bug incorrectly reducing MQD earning (Consolidated)

I purchased a ticket in August for $350, canceled and received an ecredit. I then used that ecredit last week to purchase a similar ticket (same destination, round trip) but this time for $700, paying the difference. The ticket has now been flown and my account was credited based on the original $350 ticket. Chatting with Delta's iMessage help line, I am told that MQDs are always credited based on the original ecredited ticket rather than the flight flown, which did not seem right to me.

To drive that point home, I asked if I had booked a $100 ticket, canceled and then booked a $10k D1 ticket using my $100 ecredit, would I receive MQDs based only on the original $100 and was told that would be the case.

Anyone heard of such a think or encounter similar? Thanks!
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