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Old Oct 19, 2022 | 7:27 am
  #709  
kingcole974
60 Nights
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Join Date: Dec 2013
Location: Shoreham By Sea
Programs: BAEC Gold Guest List
Posts: 1,620
Originally Posted by Emick
Edit: Are you really claiming WA Jerusalem from Nov-6?! 😂. Coz that’s what I did 2 days ago.

Of course declined (comparing a room category I did not book / claimed).

edit: yes, can confirm. My reservation for Nov 6 cannot be cancelled either.
That's exactly my arrival date. I think my semi-flex rate was $720 ish, saw price line in the mid $600's so tried to claim - failed. Retried with screenshot. The exact fail letter quoted up thread I would receive. I the meantime I note the price on the app dropped to $633 so I booked again thinking I could just click on the other booking and cancel. To be fair, it was cancelled without issue but did need a phone call.

On more expensive properties like this where I am booking a way out, I typically choose semi-flex with the strategy or cancelling and rebooking when the price changes. Id only book a non refundable upfront paid rate if it's within 7-10 day.

Point of note, on the 2 days prior (4-6th) I'm booked in at The Vista in Tel Aviv, also on a semi-flex. I don't need to change that as the rate I got currently beats the advertised rate, but that's also changed to can't be cancelled in the app.
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