Here’s one that doesn’t get discussed much in this forum, but may do more so with the proper re-opening:
Domestic Japan flights, in economy class.
These book in to ‘X’ class, using VS points.
I’ve booked one and afterwards thought I’d better check the checked baggage allowance, but 1 piece would be fine…
Obviously nothing useful on the virgin confirmation email, or the attached pdf documents (which relate to VS flights).
Next up, check Saudia ‘manage my booking’, using the e-ticket number. This has always been accurate for international flights in J & F in the past.
What does it say? ‘0 pieces’.
I call VS. 2 agents give me 2 different answers. One thinks I should get 1 bag, 23kg allowance. The other says their information on partner flights says ‘checked baggage may not be included’.
So, I called NH direct. Reached a US-based agent.
His first response was ‘yes I can see zero pieces’. Then he went to check. Then he came back and said I should get x1 piece, up to 203cm dimensions and up to 20kg weight.
Then I told him about the Saudia website stating zero.
He asked which carrier I arrived in to Japan with (I’m already here) - I said it was NH, on an obviously completely separate ticket.
He went away, came back about 10 mins later and said he’d added that information in to my economy booking for this domestic flight… so that it ‘should be fine’ and ‘international baggage rules will apply’.
Now, I get it, that’s the case if you have an economy domestic segment of tagged on to an international flight on the same ticket.
But, what gives?? Has anyone flown domestic using VS points (in a standalone ticket) and can comment on the baggage allowance?
I would prefer to use my VS points for this and 2 more domestic flights, but if there’s no baggage allowance I’ll have to look at using Avios instead - the cash fares I’m looking for are very expensive, even in economy.
Thanks