Customer relations emails to me repeats again they not accept of 3 time
To whom it may concern,[size=12pt] [/size]

[size=12pt]Thank you for your E-mail dated October 14, 2022 regarding the request of .[/size]



[size=12pt]In Order to investigate this matter further, we require that you forward us the relevant Power of Attorney in writing to act on your passenger's behalf. The document you have provided cannot be accepted as a valid Power of Attorney, as the signature are not identifiable we request you to get the attorney signed by the[/size]

[size=12pt]Passenger’s with their first and last name.[/size]



[size=12pt]we are afraid we will be unable to handle your claim without a corrected version of this document.[/size]





[size=12pt]We look forward to hearing from you soon at your earliest convenience and settling this matter to your satisfaction.[/size]

With regards to this claim, I have to date provided you with 3 completed copies of the Power of Attorney document:

A copy fully handwritten
A copy fully handwritten
A copy completed digitally with digital signature

Each time you reply saying that 'the document you have provided cannot be accepted as a valid Power of Attorney as the signature are not identifiable'.

I am unclear exactly what it is that I am repeatedly doing wrong on the completion of these documents because I have reviewed each and the signatures on each are clearly identifiable.

So, can i ask you to please advise further:

Should I be completing the POA document using handwriting or digitally?

Should the signature block be completed with handwriting or digitally?

If neither of these is the issue that is preventing successful resolution then please clarify what the problem is.

Can you tell me

lufthansa power of attorney form examples

Full name of all passenger(s) involved:
Myself and my friend passenger form

Myself Name of the authorized person

Passenger signature(s) Myself and My friend ? Correct

thank you.