FlyerTalk Forums - View Single Post - How to dispute PlatePass toll charge in error?
Old Oct 16, 2022 | 6:44 pm
  #53  
Yllanes
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10 Years on Site
 
Join Date: Mar 2014
Location: Zaragoza
Posts: 1,515
Double billed for tolls (E-ZPass and PlatePass)

In the past, I have always used my own E-Z Pass with Hertz cars without problems. In a recent rental, however, my transponder was correctly charged $ 5 for crossing the Ben Franklin Bridge and $ 14.37 the next day for travelling between Philadelphia and Jersey City. The same $ 19.37, plus convenience fee, has also been charged by PlatePass/Hertz. If it had been just one plaza I would have considered it an error, but two in a row seem to indicate that the method no longer works. Has something changed recently?

Last edited by FlyinHawaiian; Oct 17, 2022 at 6:06 am Reason: merged with existing thread on PlatePass billing errors and how to resolve them
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