Originally Posted by stewabr
The service itself is fine for the price of the travel I guess but the upgrades are virtually non-existent. I've been flying USAirways quite a bit on the same route(PHL-PHX) as a Gold level and am almost 100% on upgrades. I can't be at more than 20% on America West and have seen a Gold person get upgraded before me while we were waiting to take off.
Welcome to FT!
As a gold I have an upgrade rate of around 80-90%, and near 100% transcon (even scoring upgrades on transcons as a silver).
Then again, it could be due to the shenanigans you just mentioned.
Je ne sais pas.