FlyerTalk Forums - View Single Post - Amex Plat declined transactions -- anyone have contact info for mgmt?
Old Oct 15, 2022 | 6:01 pm
  #8  
mia
Flyertalk Posting Legend Moderator: Credit Card Programs, American Express, Capital One, Chase, Citi, Diners Club, Eco Travel, Signatures
10 Countries Visited
20 Nights
2M
20 Years on Site
 
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA, IHG & Marriott Platinum; DL & HH Gold
Posts: 51,822
You can send a letter through USPS:

Stephen Squeri
Chief Executive Officer
American Express Company
200 Vesey Street
NY, NY 10285

...and someone in that office may respond, but I don't know a way to get a specific individual to work with an individual customer directly.
mia is offline