Originally Posted by Blumie

That's absurd. You may prefer BA, but it's ridiculous to say that "AA doesn't try." I have flown BA a lot more than AA, but I've also flown AA a fair bit (including DFW-LHR in F this past week), and I've never had a bad experience with AA. Once, about 25 years ago, the only passengers in F -- I think it was LHR-JFK -- were my girlfriend and me, and the AA CEO and his wife, and the crew spent too much time kissing up to the CEO. That's the one thing I can think of in 30+ years of flying AA.