When I booked an award ANA flight (LAX-HND) through VS last time, I asked to change the date of travel a few hours after I made the original booking. The rep initially said it would be $50 to change. I then indicated that it is still within 24 hours and there should be no charge. He checked again and said I was absolutely right.
I believe the DOT rule applies to any flight to or from USA.
Originally Posted by
Tofino87
Ok. A lot of basics getting asked here. Just to nip these in the bud (and please read back over the thread for future reference):
1) in answer to br0wntown - if it is part of the same PNRr/ticket and you decide in Tokyo that you will ‘accidentally’ miss the next flight - you will not receive any points or taxes back. There is a 24 hours-in-advance cancellation window, up to which time the $50 is applicable, with all points refunded.
2) dval44 - as stated above in this post. Agent is talking the aftermath of a vindaloo, if that’s what you’ve been told.
it’s a flat $50 / £30 uK (or 35 I forget) if you cancel more than 24 hours out.
As to free cancellation within 24 hours, this could be a DoT thing, if ticket was issued by US office, or because it originates in US. Have a look, UK-based so I don’t know. But $100 is a lie.