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Old Oct 15, 2022 | 9:03 am
  #44  
makin'miles
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Originally Posted by Cw novice
Big question for BA how they roll out a refurb program in 5A, as has been said a 5C lounge being built first may help with this.
Given B is often very quiet, I have my doubts they’d invest in a lounge at C. What seems more likely would be to take one of the A lounges offline for renovations and then direct passengers departing from B to the B lounge well in advance of their flights.

As it stands, gate assignments aren’t communicated to many passengers until they’re already in the lounge - passing this info on earlier and proactively directing passengers to other spaces would help a lot.
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