Cabin crew union VNC reports on a presentation by KLM COO Stienen discussing the airline's operational problems. A few highlights.

- KLM expects to have what they call a "stable and dependable" network in about five weeks' time.

- the airline will continue to cancel short and longhaul flights, both in the short and long term.

- seat blocking to ensure contingency capacity will continue.

- flight departure times will be adjusted to avoid peaks that exceed ground handling capacity. Flights will be rescheduled to depart either earlier or later.

- KLM does not expect the current problems to affect growth in the long term (I figure they can leave stifling growth to the Dutch government).

Johan