FlyerTalk Forums - View Single Post - Is the BA Customer Service email address classified?
Old Oct 14, 2022 | 12:06 pm
  #9  
JAXBA
 
Join Date: Mar 2009
Location: JAX
Programs: Ex-BA/AA/CP/LY staff, BA Blue, IHG Diamond, Marriott Silver, Chick-fil-A Red
Posts: 3,755
Essentially, there isn't one. The webform fills in the fields CR need to create a case in the database automatically, instead of someone having to parse a written email for necessary information that may or may not (and usually isn't) there.

It should be possible to update the case and upload additional documents afterwards.
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