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Thread: AA didn't honor a 24-hour hold and won't refund the overcharge: let it go?
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Old Oct 14, 2022 | 12:15 am
  #43  
econ
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Originally Posted by WeekendTraveler
3 The day before departure, I discovered that I had been charged almost $1,000. The fare then would have been about $550 if I booked online then.

AA should have honored the held fare and even if it didn’t, how did it charge me nearly $1,000 when the price online was still under $500?
Unfortunately, this is not unheard of either. I've had to challenge AA phone agents more than once just this year after they quoted higher fares than the ones displaying on the website in real time, let alone reservations on hold.
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