FlyerTalk Forums - View Single Post - Using Delta Global Upgrade (GUC) with KLM Consolidated
Old Oct 13, 2022 | 3:31 pm
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Utskicat
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Originally Posted by sanjuan13
So it was strictly on KLM metal, and I was looking at the entire segment. Here's the details:

AUS-AMS-SIN Dec 24th (KL 668/835), return DPS-AMS-AUS Dec 30th (KL 836/667). I was told the return isn't an issue, but the outbound is. EF is showing Z2 available for both legs when married, but if you just look at the AUS-AMS leg, is shows no availability.
I had an agent a few months ago try to book the space point to point (they are used to doing it this way for DL flights for GUCs). Said there was no availability. I politely asked if they were selling it via married sell command like AF requires? She said she would "try" that (I think she knew her mistake). A minute later, she confirmed she did have the space confirmed. Generally, if you get the JV AF/KL support desk, you are fine, but sometimes you still have to hold their hand.
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