FlyerTalk Forums - View Single Post - Upgrade Options - Tickets booked to Y
View Single Post
Old Oct 12, 2022 | 9:44 pm
  #12  
jpp42
5 Years on Site
 
Join Date: Dec 2015
Location: Sydney AUS
Programs: QF,VA Plat
Posts: 27
Originally Posted by Dave Noble
Why wouldn't staff travel take precedence over upgrades? It wouldnt ( afaik ) take precedence over paid tickets, but dont see why upgrade requests would be higher importance
Upgrade requests still represent cash value to the company as the airline books revenue from the frequent flyer division by redeeming the points. Staff travel is supposed to be only if space is available after paying customers are taken care of, and does not represent any revenue. Staff should not be allowed to bump out a paying passenger, even if they're only paying a smallish amount (class upgrades). If nothing else it's a bad look.

Note - I'm talking about staff leisure travel flying on a space-available basis, not staff who are repositioning for duty. I recognise that pilots have clauses in their employment agreements that may require business class travel, and because they sometimes get called last minute, this is one reason that upgrades are sometimes cancelled, or classic rewards downgraded.
jpp42 is offline