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Thread: AA didn't honor a 24-hour hold and won't refund the overcharge: let it go?
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Old Oct 12, 2022 | 3:55 pm
  #31  
FlyingEgghead
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Join Date: Sep 2016
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Originally Posted by Antarius
It almost seems like the agent created a new ticket and issued that vs ticketing the hold.
That is why I asked OP if the final booking had the same PNR (same 6-character record locator) as the hold. OP seems to say yes but not with 100% clarity. If true, this would eliminate the above as an explanation/excuse.
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