Originally Posted by
lrdpenn
This would be a weak excuse as
1) you cannot pre-purchase pet fees. You can only make a reservation by phone to save one of the limited slots (which IME is a waste of time), in any case you have to pay at the counter, unless the rules recently changed
2) $250 (2 pets) for what should be 5 minutes of work is a very high-margin counter transaction for AA, agents should be happy about this need…
would AA on the telephone making the pet reservation fix the bulkhead seat assignment error which would have saved the gate agent having to hassle with finding volunteers for a seat shuffle? might that be sufficient explanation for why a gate agent needing to downgrade passengers pick the passengers in the invalid row for downgrade? point here is advise for future and not showing up w a carryon pet and a bulkhead seat assignment is prudent advice for those capable of receiving it.