Originally Posted by
Colin
Mission Pacific used to offer Dreamscape Suite & Bohemian Suite under full points, cash & points, and cash + 6K/ppn upgrade rate plans while allowing only the former for TSU. The WoH rules do not state that all suites marketed under Standard Suite Full Points rate plan are the same suites available as Standard Suite for TSUs. I don't think you will have much escalation success if the WoH computer system is not allowing TSU use on a higher level suite.
That’s laughable. Your argument is that even though it’s marketed and designated as a Standard Suite it’s not the correct type of Standard Suite?
Also, WoH calls the hotel, provides them with a code they get the code applied to charge WoH for the upgrade and block out the suite. It’s not WoH doing the upgrade on their end.