Hilton Honors Points not posting
Had a six day stay at a Homewood Suites. A week later the points hadn't posted. I asked why and the agent at the Lifetime Diamond desk said they no longer apply HHonors points to accounts not booked by a personal card. My business usually shows as the booking payment entity. Somewhat baffled by that, I asked to speak to a supervisor. He said there was no one above him in the call center. If true, this would mean direct billed stays will no longer accrue loyalty points. Has anyone else run across this?