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Thread: Business Extra ("ExtrAA") Program (master thread)
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Old Oct 10, 2022 | 1:57 pm
  #1706  
hawaii-bound
20 Years on Site
 
Join Date: Jul 2003
Location: Kamuela, HI
Programs: AA-Plat
Posts: 479
Originally Posted by LovePrunes
can you still return the award for BE credit, then redeem it again for the passenger you want to have it?
Originally Posted by LovePrunes
I suggest you try online first. I've returned various business extra awards and they've credited my account instantly without any human interaction
No luck, there is no place to return a one-day pass award online and I did contact customer service who validated that the one-day pass cannot be refunded unless within 24 hours of redemption. At least they were discounted and I will only lose 400 points instead of 600.

The new system with having to assign awards to an account is really a disadvantge.
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