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Old Oct 9, 2022, 12:18 pm
  #6  
blankman
 
Join Date: Feb 2008
Programs: BA Exec Gold, QF Gold, VA Gold, IHG Spire Royal Ambassador, Hyatt GP Diamond
Posts: 34
Originally Posted by 336
No RA.

Just Diamond and AMB.

Willing to pay for lounge upgrade. What are current fees?
I just completed a 10 night stay at this property. Current fees are HKD$880 per person per day inclusive of service charge.

This lounge has solid food and beverage options served buffet style but the menu is often repeated and gets rather tiresome. There is also only 2 beers on offer (Tsing Tao and Corona) and 1 sparkling wine (B&G). Red and white wines are on par with what you'd be served in a typical airport lounge. Coffee quality is so-so but tea range is decent.

The club staff are generally polite and efficient but not particularly friendly or proactive. Personally if my lounge access wasn't already included I wouldn't find value in paying what they're asking for.

​​​​​​Just some other feedback about this property:

1) Location is a bit far from the touristy part of TST and is about an 8 minute walk to the nearest train station. It's not a bad location but not a great one either in my opinion.
2) Rooms are generally OK, some with lovely harbour views. TVs are outdated (not smart) and phones are ancient and barely work. Lobby area and elevators are very dated.
3) Service here isn't great. The staff here have a stingy, miserly and rigid attitude-this comes from the top down. Each visit it gets progressively worse.
4) Gym is run down with old equipment and pool is very small. No steam room or sauna facilities.
5) Avoid the rooms on level 17- loud thuds from the gym on level 18 may interrupt your sleep.

Truth be told I ended up checking out earlier and going over to the Holiday Inn Golden Mile. Location much better for me with freshly renovated rooms (elites are allocated these free of charge) and the included breakfast I get as my diamond benefit is on par with the club lounge breakfast at the IC.

The executive lounge and pool will also be opening soon so this might really be a credible alternative to the IC- as crazy as it sounds.



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