Originally Posted by
vasantn
No, I logged in as my friend. But as soon as I changed the default pax name (hers) to mine, it would only allow me to use my own flight credit. No other options were offered.
This was on a desktop. Perhaps trying to do it on the app will work?
Hmmm…interesting. Unless it’s just a remnant of cookies on your system, that definitely seems odd…and a potential security issue? (i.e., being able to access an individuals flight credits simply by putting in their passenger info as you build the itinerary)
Originally Posted by
vasantn
Well, learned something new. I was trying to book a ticket from SJU to LGA. Apparently SJU is not a valid airport as it's not within the 50 states.
But luckily the EXP agent was able to override the system and get it done.

Ah, well glad you got it sorted out!

It won’t be the first (nor last) time that the AA IT systems inconsistently categorize Puerto Rico.