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Old Oct 8, 2022 | 6:26 pm
  #3264  
danger
All eyes on you!
15 Years on Site
 
Join Date: Apr 2007
Programs: QF, AC, Hyatt, Hilton
Posts: 4,219
Originally Posted by projectmaximus
So my BRG was accepted ...
Congratulations. That's a big win.

My limited understanding of how the BRG process works with hotels is the hotels are penalised for successful claims. I would assume that part of this process means the hotels receive a report on why they are in the dog house, which would allow the hotel in your situation to go back and say, hey, you've made a mistake. I would think in that situation Hyatt would then wear part of the penalty.
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