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Thread: Best way to contact air nz? Call centre clogged
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Old Oct 7, 2022, 3:15 pm
  #19  
taupo
 
Join Date: May 2003
Location: Sun Peaks, Taupo.
Programs: NZ Elite, AC SE100K, Westjet Teal, Marriott Bonvoy Gold Elite, Nexus, Global Entry
Posts: 6,136
Originally Posted by samjnz
Ugh it seems AirNZ have now removed the callback option.

So frustrating after waiting an hour on hold last night only for the agent to somehow drop the call when putting back on hold (and didn't call back).
Amen, would much prefer the call back
Called today, took about 30 mins for someone to answer AND she was awesome.
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