Originally Posted by
Oxon Flyer
Email from Marriott just received by a Lifetime Platinum member who hasn’t had any account activity for the last 24 months :
“Don't Let Your Points Expire, <name>. <name>
your NNN,NNN Marriott Bonvoy® points expire 01/01/2023. But don't worry, you can stay active by earning or using some of your points. Simply redeem on hotels, merchandise and more”
01/01/2023 is the right date for the end of the Covid-era extensions to points expiration. My understanding though is that Lifetime members are exempt from points expiry (as per T&Cs posted in the thread wiki).
Is this just a sloppy mail shot that hasn’t been thought through properly, or do Lifetime members points now expire ?
Dark forces have been at work. Follow-up email received :
CORRECTION: Your Points Will Not Expire
We sincerely apologize for the error.
Thank you for being a Marriott Bonvoy® Lifetime Elite member. We recognize that you incorrectly received a points expiration email and would like to take this time to reiterate that as a valued Lifetime Elite member, your points will never expire. We apologize for any inconvenience and confusion this may have caused.”