Originally Posted by
sha8192
What did you write?
I hit 20K SQD as a 75K with 114K SQM and got one WW PY RP, I submitted a message asking them to correct it to J RP but was turned down, quoting my elite status when hitting 20K SQD was 75K.
I escalated and got a new response today. They told me the RP is based on my status when I boarded the plane that pushed my SQD past 20K SQD, so by T&C I will only earn a WW PY RP.
I checked the T&C on
https://www.aircanada.com/ca/en/aco/home/aeroplan/status/priority-rewards.html but it only mentions "
Each Priority Reward voucher is earned based on Status Qualifying Dollars (SQD), and your Elite Status at the time you reach each SQD level."
Is this worth further escalating? Or I should just suck it up?