Could any one proffer some advice ?
We booked two returns in UC LHR TO HKG in the 50 % off avios sale way back . These have been cancelled by virgin several times and rebooked . They were then rescheduled for June 2023 .
Virgin are only offering a refund or voucher ( I can see no advantage to this). I would obviously rather be rerouted on another airline or change my destination . Can I insist on the first ?
many thanks