Originally Posted by
s777bg
I was on the phone for 53min with the most sympathetic agent ever , unfortunately we didn’t get anywhere.....
Perhaps but lots of bad information
Originally Posted by
s777bg
1. The agent said to call back on Nov 3rd when new award availability might open , in the meantime she is leaving a note in the system …
2. Even if it doesn’t open , eventually United could push Air NZ to open some for us due to 11 hours layover with a minor , but it’s a whole process and they would do that when gets rclose to departure …
Neither of those are likely to happen,
Originally Posted by
s777bg
Also , I was told by the agent if we end up keeping the long layover in Sydney , we are due for a compensation, either miles or electronic certificate.
And this will not happen either. No compensation for advance schedule change
Sorry to be so negative but the agent was talking nonsense
Space may or may not open, but there is no magic date and success getting partner to open space is an unicorn event.
The traveling with a 4-yr old may get you sympathy but there is no policy / practice / .... that with a 4-yr old will make any difference.