InterContinental Osaka

What is your IHG One Rewards status?
Diamond Inner Circle Royal Ambassador

Were you happy with the hotel/stay?
Yes, finally hotel operation and products qualities back to normal. Since new GM appointed this July, he took proper action. All of restaurants and bar operations back to normal. Over night laundry service is still suspended.

Which room did you book and which upgrade did you receive?
Booked Premium Room (Former Deluxe Room), Received 1 King Bedroom Residence City View (former One Bedroom Deluxe Residence)

How are the rooms?
72SQM. 2x 45inch LCD TV, Bose Bluetooth audio system, Specious kitchenette and Washing Machine. Well stocked mini-bar selections. Toiletries have been replaced to BYRADO.

Video of 1 King Bedroom Residence City View (former One Bedroom Deluxe Residence):

How is the exec. lounge?
Finally, products offering and qualities are back to normal!
Nice breakfast selection (included morning steak!), Afternoon tea set, and Evening cocktail/Canapés.
On the other hands, still suspending check-in/out functions.



Breakfast at Club Lounge


How was the mini-bar?
Still keep certain level of selections (Demi-bottle of Louis-Roederer Champagne, Glenlivet 12y, good selection of soft drinks and snacks. However, the 3rd label of Chateau Haut Brion has been replaced to cheaper Chile wines.)

What was your welcome gift?
Full bottle of Louis-Roederer Champagne (Coz I'm bi-weekly regular guest), and Japanese rice crackers.

Did you receive fruit in the room?
Yes.

What was good and what was bad?
Good
+++++++++ Guest Recognitions
+++++++++ Bar Adee
+++++ Location
+++++ Nice fitness, pool and Japanese Bathhouse

Bad
Still suspending check-in/out functions at Club Lounge and over night laundry service.

Value for $ or One Rewards Points? Would you return?
Yes. I believe this hotel will soon back to one of the best InterContinental in the world.