Hi All: Does anyone know whether Article 10, regarding reimbursement (not compensation) for forcefully downgrading passengers has legal precedents as to who is entitled to make the claim and receive the reimbursement?
Asking because I paid for the trip of my wife who was downgraded from F to J in a LHR->DFW flight. Airline is non-responsive, and my wife does not live in the UK (I do).
Could I submit a MCOL claim given that I am the one technically entitled to the refund? I'm aware I can't fill a claim on her behalf.
Could I, alternatively, pursue a Section 75 claim with Amex? Mrs. Crastonts is, sadly, not interested in getting too involved with this.