Originally Posted by
Oxon Flyer
Doesn't Mariott run the guest's card when the guest makes a prepaid reservation with Marriott on a Marriott website or app ?
The prepayment terms form part of the T&Cs of a booking agreement the guest has made with Marriott, not with the hotel. As a party in the booking agreement, isn't Marriott bound by these terms ?
It is made very clear to people who book prepay rates what the payment system is, and it is : "Prepay rates will be charged the full cost of the reservation within 24 hours of making the reservation."
the reservation system is not a point of sale system. the property runs the cc and not the reservation system. some properties are on top of it and others not so much.