Originally Posted by
canadavid
I would think it is cheaper to give a seat you did not sell compared to buy a economy ticket to competition ?
It's like rebooking someone AMS - ARN - BLL (second leg on SK) the following day, instead of on AMS - CPH or AMS - AAL the same day, even though there were seats available and the pax specifically requested to be rebooked on or the other of those flights. Beats me why KL would prefer to pay SK for the ticket and reimburse the pax for a hotel night plus meals.
Johan