Same for Android LH app, after login with correct credentials the login page appears again. Sometimes it work tough. A disgrace for a big airline, but the solution is LX or OS app ahere you can also visualize award bookings.

LATAM, not the best airline around, has an app which is just perfect, ergonomically and with its functions. Easy to refund and change flights on it and if necessary a call center In Colombia that replies within seconds (no status with them)