Originally Posted by WashingtonFlyer
Thanks Mr. Sanders for the advice.
Also, if you submit a customer question via SPG.com, I see that it notes your elite level. Can you submit a concierge request this way?
No, emails submitted via the Starwood proprietary web sites are answered by the E-Communications Department.
Sincerely,
William R. Sanders
Customer Service Coordinator
Starwood Preferred Services
[email protected]