I recently booked car hire through British Airways for my holiday in the USA. I have now been charged for additional add ons that I did not sign up. I would be grateful to hear from anyone who has had similar experiences and how they went about challenging this and the end result. I am currently in correspondence with the car hire company. I notice that in the event of the dispute not being resolved the matter can be referred to the European Car Rental Concilliation Service ECRCS but that this can only be done by the Car Rental Company which seems rather one sided to me. Thereafter it seems that the dispute can be escalated to LeaseEurope but only if the complete Buget process has been referred to ECRC. This could take ages and if I cannot resolve matters amicably quickly I would be more inclined to take action through the small debts court which only costs £75 and can take place a lot quicker. Would welcome some advice thoughts on this from anyone who has had similar problems. The amount involved is just in excess of £400.00 and does not relate to damage to the car. I have also advised BA of my dispute.