A few months back I spent 20 mins at the entrance to the Lufthansa lounge at T2 (I was on the lounge phone, mostly listening to hold music while waiting for a LH ticketing agent).

The number of people who try to talk their way in is astonishing:
- My husband is star gold (he was not there)
- But I have a gold credit card
- I usually fly business class
- it was a very expensive ticket
- United always lets me use the lounge

It is thoroughly unfair to call the lounge agents dragons, the two ladies who were at the desk that day had the patience of angels. If it had been me, there would have been a few very offended passengers being sent to all corners of the world.