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Thread: FHR Upgrades and Amenities, except Las Vegas. (2017 - 2024)
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Old Sep 30, 2022 | 2:45 pm
  #629  
beep88
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Join Date: Dec 2010
Location: YYZ
Programs: AMEX AC CX UA AA DL
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Originally Posted by Eternity000
Back from vacation and want to complain to amex about a FHR hotel not fully respecting the agreement (I didn’t have time at checkout). Is there an email address to which we can send? I have doc from
the hotel which goes against the minimum FHR requirements…
Hotel is supposed to give you a FHR survey when you check out. It can be mailed in or done online. Unfortunately I don't have that with me anymore. I would call Platinum Travel since you booked through them.
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