at a FS, i had both(all) staff behind concierge desk come all the way to room to help. i only asked for one of them to help with something just in lobby area. in other words not beyond the lobby area.

it was appreciated. frankly, extremely 'easy' to do. yet, how many companies have standard operating procedures that they care more about than service, then punish employees for delivering service.

i never understood that until i did necker, which also relates to >

experiencing truly unique properties changes one's perception of 'hotels' , no matter how good 'hotel' is

but if preferring any level of anonymity (for lack of better word) FS etc can be better than very few rooms

at another unique property, there was an 'old hand' (quite literally vs most luxury properties) who i found wonderful, including on a one hour airport transfer. one day i stayed in my room quite a while. let's say until early afternoon. i may have had some leftovers in my minifridge. when i went for a meal, i ran into him and he commented along the lines of 'i/we were considering checking in on you at some point.' i seem to recall something that made the comment light in tone even if subtle. if they had checked in then, i would not have had any problem with it, but i would have felt differently in other circumstances.

some prefer not >
to be made aware of how much even regular hotels monitor things (maybe like how sausage is made and movie magic)
to feel like there is too much service or attention or hovering
to feel like there are too few guests around in common areas

those kinds of preferences do not even involve service/style preferences

robyng "In memoriam"
enjoyed her posts here