Originally Posted by
christianj
Kind of a general question since I an relatively new to C1.....based on others experiences are there any pros/cons to booking travel through C1 instead of through Chase Travel? I have an expensive Business Class trip coming up and I usually book via the airlines but with these travel portal points bonuses of 5x (on the VX and the CSR) it could mean an extra 10k points using one of the portals.
Well, the biggest downside is if there is a problem (schedule change, your plans change, etc.) you need to deal with the travel portal instead of the airline directly.
I did that with Expedia once thinking I was saving money but costs be hours of frustration later. Can't speak to the customer service of these portals specifically, but just remember they will be the go between between you and the airline if it's required.
If the price is the same, there are really no pros except the points. AMEX's portal offers better pricing on some carriers, especially internationally and especially in premium cabins.